Customer Service and Returns

Contact us

• How can I contact Customer Service?
• What are the Customer Service opening hours?

Terms and warranties

• How long is the LPV product warranty?
• What are LPV’s General Terms and Conditions of Sale?

Make a return

• How can I return a defective or non-working item?
• How can I return an order or an item that does not meet my expectations?
• How can I report a technical issue on the website?

Report a problem

• What should I do if there is an issue with my order (incomplete, damaged, or incorrect product)?
• What should I do if my parcel is marked as delivered but I have not received it?